Privacy Policy

Your privacy matters to MyParadise. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you browse or shop with us.

Information we collect. We may collect your name, email address, phone number, delivery and billing address, order history, account details, and any messages you send us. Payment is processed by our payment or delivery partners; we do not store full card details.

How we use your information. We use your information to process and deliver orders, provide customer support, manage your account, prevent fraud, meet legal obligations, improve the website, and send service updates related to your purchase.

Marketing. If you opt in to marketing, we may send product updates, offers, and skincare tips. You can unsubscribe at any time using the link in any email or by contacting us.

Cookies and analytics. Our website may use cookies and analytics tools to remember preferences, keep your basket, measure performance, and understand how visitors use the store. You can control cookies through your browser settings.

Sharing. We share information only where needed to run the store — for example with delivery couriers, payment providers, and technical service providers — or where required by law. We do not sell your personal data.

Retention. We keep personal information only as long as needed for the purposes above, including legal, accounting, and reporting requirements.

Data protection. We use reasonable technical and organizational measures to protect customer information from unauthorized access, loss, misuse, or disclosure.

Your rights. Depending on your location, you may request access to, correction of, or deletion of your personal information, or object to certain processing. Contact us to exercise these rights.

Contact. For privacy questions or requests, contact us using the email or phone number shown in the footer.